Terms of Service of ENTER Maciej Sobkowiak Website
1. General Provisions
1.1. These Terms and Conditions regulate the use of the ENTER Maciej Sobkowiak website, available at: www.enterleszno.pl.
1.2. The website is operated by ENTER Maciej Sobkowiak, located at Wodna 2, 64-100 Leszno, Poland (stationary shop located at 1 Maja 20, 64-100 Leszno, Poland).
2. Account and Data Collection
2.1. VAT ID Verification: To access specific product specifications, we require the submission of your VAT ID for verification purposes. This information will be used exclusively to confirm your VAT status and grant you access to downloadable Excel files containing product specifications.
2.2. Products offered on the website may be new or refurbished. Each product is accompanied by a detailed description, including its price, availability, and specifications.
2.3. All prices are displayed in Euro (EUR) and without VAT.
3. Contact Methods
3.1. WhatsApp: For any product-related inquiries, you can easily reach us via WhatsApp. A WhatsApp contact button is available next to each product listing on our website. This provides a quick and direct way to communicate with our team for any questions or assistance regarding our available or sold products.
3.3. Email Contact: For more detailed inquiries or if you prefer written communication, you can reach us by email. Our email address is provided on the website and can be used for customer service, product inquiries, or any other questions. We aim to respond to emails as quickly as possible, typically within 24 hours on business days.
3.2. Phone Contact: In addition to WhatsApp, you can also contact us by phone. Our phone number is provided on the website, and we are available to assist you with any questions, support, or inquiries you may have about our products or services. We strive to respond to all calls promptly during business hours.
We encourage you to use any of these contact methods to get in touch with us for a smooth and efficient communication experience. Our team is here to help!
4. Placing Orders
4.1. Orders can be placed through our contact form, via WhatsApp, or by email. Once your order is submitted, our team will contact you to confirm the details and product availability.
5. Payments
5.1. We accept payments via bank transfer.
6. Shipping
6.1. We deliver to most regions worldwide (please contact us for availability in specific locations).
6.2. Delivery times depend on the destination. Within Europe, delivery typically takes 2-5 business days; outside the EU, it may take longer.
6.3. We work with reliable courier services.
6.4. Customers can track their shipments using a provided tracking number.
7. Returns and Complaints
7.1. Customers have the right to withdraw from a purchase and return to warranty products within:
14 days of receiving them if – product is NEW
7 days of receiving them if – product is REFURBISHED
No warranty if – produck is USED or UNTESTED
7.2. Complaints regarding defective products or discrepancies in orders must be submitted via email to wholesale@enter-leszno.pl.
8. Changes to Terms of Service
We may update or modify these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting.
By using this website, you acknowledge that you have read and agreed to these Terms of Service.
Thank you for choosing ENTER Maciej Sobkowiak!